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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Topic 2: Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Topic 3: Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Topic 4: Implementation Basics and Fine Tuning | 8%-12% | - Tailoring standard settings - Configuration and administration tasks - Fine-tuning timeline and dependencies |
| Topic 5: Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Topic 6: Reporting and Analytics | 8%-12% | - Custom report components - Excel integration with reports - Interactive dashboards |
| Topic 7: Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Topic 8: Lead and Opportunity Management | 8%-12% | - Revenue scheduling and sales stages - Lead distribution and qualification - Opportunity creation and buying center |
| Topic 9: User Management | 8%-12% | - User creation and maintenance - Access control management - Business roles and access rights |
| Topic 10: Product and Pricing | 8%-12% | - Internal and external pricing determination - Trigger pricing in sales documents - Pricing components configuration |
| Topic 11: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Troubleshooting migration issues - Data migration templates and workbench |
| Topic 12: Sales Planning and Forecasting | <8% | - Sales target dimension setup - Forecast creation and submission |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. On which of the following dimensions can you define a sales target plan?
There are 2 correct answers to this question.
Response:
A) Product Category
B) Account Hierarchy
C) Service Category
D) Sales Unit
2. You want to transfer data from SAP Sales Cloud to an external Web page in an additional browser window. Which mashup type do you recommend?
Please choose the correct answer.
Response:
A) URL mashup
B) Custom mashup
C) HTML mashup
D) Data mashup
3. Which of the following results are possible for the external Available-to-Promise (ATP) check in sales quotes?
There are 3 correct answers to this question.
Response:
A) Full delivery on requested date
B) No confirmation
C) Binding confirmation
D) Late delivery or insufficient quantity
E) External procurement
4. Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:
A) Define Sales Hierarchy Levels
B) Upload Territory Hierarchy from Excel
C) Create multiple Root Hierarchies
D) Assign employee substitute to Territory Hierarchies
5. When do you implement the Approval process in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A) You want different reviewers for a business object based on different conditions.
B) You want another user to review a business object before it can be processed further.
C) You want the direct approver of a business object to be the reporting line manager.
D) You want to define multiple review processes for the same business object.
E) You want to define multiple review steps for the same business object.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A | Question # 3 Answer: A,B,D | Question # 4 Answer: A,C | Question # 5 Answer: A,B,E |






