Salesforce NP-Con-102 : Salesforce Certified Nonprofit Cloud Consultant (NPC)

NP-Con-102 pass collection

Exam Code: NP-Con-102

Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)

Updated: Oct 12, 2026

Q & A: 127 Questions and Answers

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About Salesforce NP-Con-102 Exam

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Salesforce NP-Con-102 Exam Syllabus Topics:

SectionObjectives
Topic 1: Reporting, Analytics, and Integration- Integration Concepts
  • 1. Salesforce Ecosystem Integration
    • 2. External System Data Flow
      - Reporting and Dashboards
      • 1. Data Visualization
        • 2. Nonprofit KPI Reporting
          Topic 2: Case Management and Service Delivery- Service and Case Tracking
          • 1. Case Intake and Routing
            • 2. Service Outcomes Tracking
              Topic 3: Program and Service Management- Program Lifecycle Management
              • 1. Participant Tracking
                • 2. Program Design and Delivery
                  Topic 4: Fundraising and Engagement- Donor Management
                  • 1. Campaign and Engagement Tracking
                    • 2. Donations and Soft Credits
                      Topic 5: Nonprofit Cloud Fundamentals- Salesforce Nonprofit Cloud Data Model
                      • 1. Account and Contact Relationships
                        • 2. Households and Affiliations

                          Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

                          Question #1

                          A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module to their staff. Which training resource should the consultant recommend?

                          • A. Learning Path
                          • B. Trailblazer Community Dashboard
                          • C. AppExchange Report
                          • D. Salesforce Help and Training
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).

                          Question #2

                          A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window. Which two steps should the nonprofit take when finalizing the plan for the new feature in production?
                          Choose 2 answers

                          • A. Review the sandbox preview instructions for the upcoming release.
                          • B. Deploy a Change Set during the upgrade window for the production instance.
                          • C. Verify the sandbox is on the same release as production.
                          • D. Log a Salesforce support case to change the version of the sandbox release.
                          Reveal Solution  Discussion  0

                          Correct Answer: A,C  🗳️

                          Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).

                          Question #3

                          A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

                          • A. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
                          • B. Change the profile for all users except the specific admin to something different than system admin.
                          • C. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
                          • D. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).

                          Question #4

                          A Nonprofit Cloud consultant is troubleshooting Accounting Subledger records that are not being created as expected. What should the consultant use to see which jobs have run recently and whether there have been any errors?

                          • A. Event Monitoring Analytics App
                          • B. Scheduled Jobs
                          • C. Monitor Workflow Services
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).

                          Question #5

                          A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

                          • A. Actionable Relationship Center (ARC)
                          • B. Actionable Segmentation
                          • C. Action Plans
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).

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