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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reporting, Analytics, and Integration | - Integration Concepts
|
| Topic 2: Case Management and Service Delivery | - Service and Case Tracking
|
| Topic 3: Program and Service Management | - Program Lifecycle Management
|
| Topic 4: Fundraising and Engagement | - Donor Management
|
| Topic 5: Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The nonprofit wants to assign an NPSP fundraising training module to their staff. Which training resource should the consultant recommend?
- A. Learning Path
- B. Trailblazer Community Dashboard
- C. AppExchange Report
- D. Salesforce Help and Training
Correct Answer: A 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window. Which two steps should the nonprofit take when finalizing the plan for the new feature in production?
Choose 2 answers
- A. Review the sandbox preview instructions for the upcoming release.
- B. Deploy a Change Set during the upgrade window for the production instance.
- C. Verify the sandbox is on the same release as production.
- D. Log a Salesforce support case to change the version of the sandbox release.
Correct Answer: A,C 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?
- A. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
- B. Change the profile for all users except the specific admin to something different than system admin.
- C. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
- D. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
Correct Answer: A 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
A Nonprofit Cloud consultant is troubleshooting Accounting Subledger records that are not being created as expected. What should the consultant use to see which jobs have run recently and whether there have been any errors?
- A. Event Monitoring Analytics App
- B. Scheduled Jobs
- C. Monitor Workflow Services
Correct Answer: C 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?
- A. Actionable Relationship Center (ARC)
- B. Actionable Segmentation
- C. Action Plans
Correct Answer: C 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).






