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Salesforce Slack-Con-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Governance and Administration	20%	- Governance framework 1. Acceptable use policies 2. Channel management policies 3. Data governance and compliance - Workspace administration 1. Roles and permissions 2. Guest access management 3. Workspace settings and policies
Topic 2: Migration and Change Management	5%	- Adoption and enablement 1. Training and change management plans 2. Best practices for Slack adoption - Migration planning 1. Transition from other platforms 2. Data migration strategies
Topic 3: Channel Strategy	25%	- Channel architecture design 1. Channel segments and cross-org channels 2. Channel naming conventions and organization 3. Public vs. private channel strategy - User Groups and permissions 1. User Group creation and management 2. Default channels and channel management policies
Topic 4: Security	18%	- Authentication and access 1. Single Sign-On (SSO) configuration 2. Domain verification and auto-provisioning - Slack security and compliance 1. Data Loss Prevention (DLP) 2. Retention policies and export 3. Enterprise Key Management (EKM)
Topic 5: Discovery	20%	- Gather requirements 1. Identify current workflows and pain points 2. Understand business goals and collaboration needs - Stakeholder analysis 1. Conduct discovery workshops 2. Identify key stakeholders and decision-makers
Topic 6: Workflows and Integrations	12%	- Integrations and apps 1. Third-party integrations 2. App management and distribution - Workflow Builder 1. Automate routine processes 2. Custom workflow templates

Salesforce Certified Slack Consultant Sample Questions:

Question #1

What can you do to prevent the creation of duplicate users as a result of a grid migration?

A. Make sure all guests are promoted to full members.
B. Ask users to update their usernames to a standard nomenclature.
C. Ensure users' emails in Slack match SSO.
D. Require users to login with their existing email and password.

Reveal Solution Discussion 0

Correct Answer: C 🗳️