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Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

1. Identify two statements that aretrue about system attributes.

A) System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
B) System attributes must exist only in the COpackage.
C) In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
D) System attributes can be used by the Syndicated ConditionalChatLink widget.

2. You are creating the authentication portion of an add-in and have several options.
The agents will haveaccess to use the Connect Web Services (CWS) API and session authentication. Each agent will require a unique login to the system, and audit history should be aggregated by a unique agent.
Identify the correct way to handle authentication in an add-in.

A) Authenticate via a customized SAML authentication structure.
B) Authenticate via username and password that are stored in add-in server configuration variables.
C) Authenticate via a single username and password that is stored in a text file included with the add-in.
D) Authenticate via staff account and session ID by calling prepareConnectsession.

3. Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?

A) standard.ess
B) AnswerFeedback.php
C) site.php
D) detail.php
E) standard.php
F) AnswerFeedback.widget
G) site.ess

4. You have been tasked with implementing the Syndicated ConditionalChatLinkwidget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?

A) custom-fields: "{"54":"8"}"
B) custom_fields: "{\"S4\":\"8\"}
C) custom-fields: "54:8"
D) custom_fields: "{\"8\":\"54\">

5. A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

A) <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
B) <rn: widget path="input/BasicSmartAssistant" />
C) <rn: ! widget path= ="search/BasicKoywordSearch" />
D) <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
E) <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
F) <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />

Solutions: