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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Networking and Infrastructure Design | 20% | - LAN/WAN design and considerations - Security, survivability, and redundancy - VoIP and unified communications network design - QoS planning and bandwidth requirements |
| Topic 2: Contact Center & Customer Experience Solutions | 10% | - Contact Center Select architecture - Agent, supervisor, and reporting features - Customer engagement design principles |
| Topic 3: Implementation & Migration Planning | 5% | - Post-deployment validation and support - Deployment strategies and rollout planning - Migration approaches and risk mitigation |
| Topic 4: Unified Communications & Collaboration Design | 15% | - Conferencing and collaboration applications - Integration with third-party systems - Voicemail and unified messaging design - Mobility and remote worker solutions |
| Topic 5: Solution Sizing and Bill of Materials | 15% | - System sizing and capacity planning - Complete bill of materials preparation - Hardware and software component selection - Licensing requirements and calculation |
| Topic 6: Customer Business Requirements Analysis | 15% | - Identify business objectives and drivers - Analyze user and site communication needs - Determine collaboration and mobility requirements |
| Topic 7: Avaya Midsize Solution Portfolio | 20% | - Scalability and resiliency options - IP Office platform architecture and features - Licensing models and options - Deployment models: on-premise, hybrid, cloud |
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
Sie sprechen mit einem Kunden, der ein großes Unternehmen mit mehreren Standorten und begrenztem IT-Personal zur Unterstützung eines neuen Kommunikationssystems hat. Sie mögen die Idee, die primäre Anrufsteuerung in einem zuverlässigen Rechenzentrum unterzubringen, haben aber keine solche Umgebung. Heute in ihrem Geschäft. Lokale Überlebensfähigkeit ist entscheidend, da zuverlässige Kommunikation eine Kernfunktion ihres Geschäfts ist.
Welches IP Office-Bereitstellungsmodell würde basierend auf diesen Faktoren die Kundenanforderungen erfüllen?
- A. Öffentliche Cloud
- B. Lokal
- C. Private Cloud
- D. Hybrid-Cloud
Correct Answer: C 🗳️
Ist bei Avaya Equinox Meetings online die maximale Teilnehmerzahl für einen Preferred VMR?
- A. 25 Teilnehmer
- B. 50 Teilnehmer
- C. 100 Teilnehmer
- D. 500 Teilnehmer
Correct Answer: B 🗳️
Welche Funktion erfordert bei den Avaya J100 Series IX IP-Telefonen PoE Klasse 2?
- A. Das Farbdisplay
- B. Das drahtlose J100-Modul
- C. Das Tastenmodul JBM24/JEM24
- D. Die eingebaute Lautstärkeanhebung
Correct Answer: A 🗳️
Powered by Avaya R3.x unterstützt mehrere verschiedene Hypervisoren.
Welche zwei Anwendungen unterstützen den KVM-Hypervisor? (Wähle zwei.)
- A. ACCS
- B. IP Office
- C. AWFOS
- D. ASBCE
Correct Answer: B,C 🗳️
Ein Kunde möchte die maximale Anzahl angemeldeter Agenten in seinem virtualisierten ACCS mit einem Wie viele Agenten können in einer High-End-Lösung gleichzeitig am Agent Desktop angemeldet sein?
- A. 150
- B. 350
- C. 250
- D. 450
Correct Answer: A 🗳️
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