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Avaya 6201-1 Exam Syllabus Topics:

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

Question 1

When connecting the service PC to S8800, the cable connects the System Management Ethernet connector port.
Which port is used when hooking the monitor to the CMS T5220?

A. SER MGT Port
B. NET MGT Port
C. XVR-300XB port
D. NET 1Port

Question 2

After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?

A. /var/log/cms_nstall.log
B. /cms/install/logdir/adminlog
C. /cms/install/canfig.sog
D. /var/adm/messages
E. /tmp/install.log

Question 3

A customer has purchased 5200 agent licenses and each agent has been assigned at least 3 skills.
Which two values would be a valid Data Storage Allocation entry for "Maximum agents lagged in"? (Choose two)

A. 100000
B. 500000
C. 15600
D. 10400

Question 4

Which program is a custom application on the CMS?

A. Avaya Supervisor
B. Avaya Visual Vectors Client
C. Alarm Origination Manager
D. High Availability Admin Sync

Question 5

Far a sales campaign, the customer created a new VDN 4000 with the names "Sales C".
when running in Avaya CMS supervisor, it does not show the VDN name, only the number.
What must be done to see the name in the report?

A. In Avaya CMS Supervisor, refer to the Dictionary and assign the names to the new objects.
B. Refer to the system parameter feature in the Communication manager and activate
"Send names" in the reporting adjunct section.
C. In Avaya CMS Supervisor, refer to the User Permissions and assign read permissions to the user.
D. On the CMS cmssvc menu, display the authorizations to check if "Global Dictionary" is set.

Solutions: