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Avaya 7004.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Fault Resolution | 20% | - Common Fault Isolation
|
| Topic 2: System Architecture & Components | 20% | - CS 1000 Hardware and Software Architecture
|
| Topic 3: Security & System Management | 10% | - Access Control & Security
|
| Topic 4: Maintenance & Monitoring | 25% | - System Monitoring & Alarms
|
| Topic 5: System Administration & Configuration | 25% | - Feature Implementation
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
Click the Exhibit button.
You manage a Communication Server 1000 RIs. 7 x system at a customer site. The customer reports that extension 2000 cannot make an unassisted long distance calls.
With reference to the exhibit, which feature is restricting the user?
- A. CLRO
- B. CCBA
- C. CCSA
- D. CLS
Correct Answer: D 🗳️
Click the Exhibit button.
Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?
- A. 6
- B. 8
- C. 9
- D. 31
Correct Answer: B 🗳️
A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?
- A. Configure Flexible feature codes for PCA control
- B. Configure the telephone parameters to support PCA
- C. Locate or configure a Superloop for PCA
- D. Enable the PCA feature for the customer
Correct Answer: D 🗳️
Click the Exhibit button.
You are asked to review the existing route information for the customer.
According to the printout shown in the exhibit, which type of route is this?
- A. an integrated services digital network route
- B. a direct inward dial route
- C. an incoming only route
- D. a media services route
Correct Answer: B 🗳️
A customer has a Communication Server 1000 RIs. 7 x system at their site. You have been asked to add the Call Pickup feature to the ten IP telephones in the sales department. The customer wants to be sure active calls are not lost when the change are made.
Which Phones Configuration feature can be enabled allowed you to ensure changes to the telephones are not transmitted to the call server until the telephone is not busy?
- A. Group change
- B. Bulk change
- C. Template change
- D. Courtesy change
Correct Answer: D 🗳️
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