Microsoft AB-210 : Accelerating Sales Pipelines with AI in Dynamics 365

AB-210 pass collection

Exam Code: AB-210

Exam Name: Accelerating Sales Pipelines with AI in Dynamics 365

Updated: Aug 16, 2026

Q & A: 91 Questions and Answers

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Microsoft AB-210 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Extend and enhance Sales10–15%- Integration with Microsoft Copilot and Power Platform
- Extending Dynamics 365 Sales with AI capabilities
Topic 2: Qualify and prioritize leads using AI15–20%- AI-driven lead prioritization workflows
- Lead scoring and qualification models
Topic 3: Configure Dynamics 365 Sales core features for AI15–20%- Sales environment configuration
- Data and process setup for AI features
Topic 4: Develop deals using intelligent opportunity research25–30%- AI-assisted deal progression strategies
- Opportunity insights and forecasting
Topic 5: Optimize AI-driven sales20–25%- Copilot and AI assistant capabilities in Sales
- Sales productivity and automation enhancement

Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 Sample Questions:

1. A sales organization wants representatives to prioritize opportunities that have the greatest likelihood of closing successfully. Management prefers an AI-driven capability that continuously recalculates predictions based on changing customer interactions instead of relying on manually maintained scoring formulas. Which feature should be implemented?

A) Relationship Analytics
B) Predictive Opportunity Scoring
C) Duplicate Detection Rules
D) Sales Accelerator Sequences


2. You are creating a pricing list in Dynamics 365 Sales. All prices must end in $.98.
You need to select the function that establishes this pricing requirement.
What should you use?

A) Percentage
B) Rounding Policy
C) Rounding Amount
D) Pricing Method


3. A sales executive wants to measure whether Copilot adoption actually improves seller productivity over time. Which metric would provide the strongest evidence?

A) Reduction in preparation time while maintaining sales quality
B) Total database storage consumed
C) Number of duplicate contacts removed
D) Number of CRM security roles created


4. A sales manager wants AI-generated forecasts but also requires representatives to adjust projections when unique business circumstances exist. Which statement is correct?

A) Forecasts only use Excel spreadsheets.
B) AI forecasts cannot use CRM data.
C) Manual adjustments are still supported.
D) AI forecasts eliminate manual forecasting.


5. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear on the review screen.
You are deploying AI agents for a company using Microsoft Dynamics 365 Sales.
The company wants to ensure that AI usage is tracked and billed monthly.
The company requires that AI billing uses pre-paid credits.
You need to configure the billing based on the requirements.
Solution: Create an Azure subscription.
Does the solution meet the goal?

A) Yes
B) No


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: B

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