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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Reference Implementations & Frameworks | 10% | - Order Management frameworks (import frameworks, CRM sync) - Cross-cloud customer record resolution |
| Topic 2: Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Integration timing and architecture alignment - Business value-based integration decisions |
| Topic 3: Platform Development | 23% | - Apex Actions for Flow and LWC - Apex-based integrations (Invoices, Payment Tokens) - Testing strategy and performance considerations |
| Topic 4: Omnichannel Inventory | 13% | - OCI positioning and configuration - Headless API integration with Order Management |
| Topic 5: Data Management | 17% | - Data import/export (Data Loader, CLI, Apex scripts) - Composite and Composite Graph APIs - Data model and object relationships (Order, Order Summary, etc.) - Historical data loads and transformation |
| Topic 6: Platform Integration | 13% | - Omnichannel Inventory activation and configuration - Integration with B2C/B2B Commerce - Platform events, triggers, and push notifications |
| Topic 7: Advanced Use Cases | 7% | - Fraud detection and business rule customization - Remorse periods and advanced order flows - Bulk order processing and remediation scenarios |
Salesforce Order Management Developer Accredited Professional Sample Questions:
Question 1
What is the role of the Composite Graph API in Salesforce Order Management?
A. To compress API responses for efficient processing
B. To automate batch data imports
C. To validate real-time data synchronization
D. To fetch a hierarchy of related objects in a single call
Question 2
What are key features of Inventory Availability APIs in Omnichannel Inventory? (Choose two)
A. Replacing batch processing workflows entirely
B. Supporting headless API integrations with external systems
C. Enabling real-time inventory updates
D. Automating historical inventory data migrations
Question 3
What should be prioritized when using the Salesforce Order Management Import Framework?
A. Ensuring data is formatted to match the Order Management Data Model
B. Automating integration with third-party systems
C. Limiting imports to B2B-specific data
D. Replacing historical data imports with real-time synchronization
Question 4
How can Batch Apex be used to enhance Order Management workflows? (Choose two)
A. Replacing all real-time integrations with batch jobs
B. Reducing processing time for bulk orders
C. Automating legacy system updates for new orders
D. Processing large datasets efficiently without governor limits
Question 5
When designing the system landscape for Order Management, which approach ensures alignment with business processes?
A. Avoiding the use of third-party APIs
B. Creating a detailed mapping of current and future integrations
C. Using Salesforce standard workflows without customization
D. Limiting the integration scope to Order Summary Objects
Solutions:
| Question 1 Answer: D | Question 2 Answer: B,C | Question 3 Answer: A | Question 4 Answer: B,D | Question 5 Answer: B |






