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HP Selling HP Imaging and Printing Supplies Sample Questions:

1. According to the 2013 Spencer Lab laser study approximately what percent of non-HP toner cartridges, on average, produced print quality that was of limited or of no use?

A) 10%
B) 42%
C) 97%
D) 70%

2. Why should you and your customers avoid selling or giving away any empty HP original supplies boxes?

A) The box is intended for recycling and should be returned in the Planet Partner Program.
B) According to HP T&C's the box belongs to HP and needs to be presented if an HP representative asks you to do so.
C) An empty box is a counterfeit and the possession is illegal.
D) The boxes can be re-used to sell counterfeit products.

3. What is an advantage of the HP Supplies Big Deal Program?

A) It provides access to original HP Supplies at a discount.
B) It provides access to the HP Supplies Big Deal Program Calculator.
C) It provides special use of the Planet Partner Program.
D) It provides exclusive access to HP Dual Packs.

4. Where would you find details of the storage conditions for an HP LaserJet Cartridge?

A) They are listed at www.hp.com/storageconditions.
B) They are written on the print cartridge box
C) They are in the printer manual
D) They are printed on the cartridge.

5. Which type of customer are OfficeJet Pro XL cartridges targeted toward?

A) Customers who need professional and manageable color for proof printing
B) Customers who need a maximum flexibility for color cartridge yields
C) Customers with very high workgroup print needs that require WebjetAdmin manageability
D) Customers with high individual print usage who need low operating costs

Solutions: