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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design | 19% | - Account and contact models for education - Security, sharing, and access design - Design scalable, maintainable solutions |
| Education Data Architecture (EDA) | 22% | - Relationships, data integrity, extending EDA - Data migration and integration considerations - EDA data model, standard and custom objects |
| Implementation Strategies and Best Practices | 18% | - Change management and adoption - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize - Configuration vs customization |
| Domain Expertise | 18% | - Education industry processes and needs - Education Cloud capabilities and use cases - Recruitment, admissions, student experience, advancement, alumni relations |
| Analytics and Reporting | 7% | - Leverage Salesforce reporting features - Reports, dashboards, and analytics for education |
| Integration and Data Management | 16% | - External systems and third-party apps - Data quality, deduplication, governance - Integration methods and tools |
Salesforce Certified Education Cloud Consultant Sample Questions:
1. The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook.
Which solution should the office consider?
A) email Studio
B) Interaction Studio
C) Social Studio
D) Audience Studio
2. An Admissions office wants to digitize and automate transcript requests. Currently, applicants, must follow a set of manual steps they could be more user friendly. The Admissions office wants a declaratively configured, publish facing from that created data in Salesforce.
Which solution should the consultant recommend to meet the requirement?
A) Email-to-case
B) Salesforce Files
C) Process Builder
D) App on the AppExchange
3. A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?
A) Make the EDA record types available to profiles.
B) Create and assign roles to all users who have access to EDA.
C) Assign EDA layouts to the Cases object.
D) Assign EDA access to a cloned System Admin profile.
4. A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?
A) Export all existing Salesforce data.
B) Choose a middleware tool to integrate EDA.
C) Build applicable API customizations.
D) Map Salesforce custom objects to EDA objects.
5. The advancement team uses Salesforce for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analytics tool should the consultant recommend?
A) Campaign Influence
B) Einstein Prediction Builder
C) Tableau Prep Conductor
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |






