HP Selling HP Printing Hardware 2020 : HP2-I17

HP2-I17 pass collection

Exam Code: HP2-I17

Exam Name: Selling HP Printing Hardware 2020

Updated: Jul 28, 2026

Q & A: 30 Questions and Answers

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HP HP2-I17 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Needs Analysis- Business Requirements Identification
  • 1. Government and public sector opportunities
  • 2. Enterprise customer environments
  • 3. SMB customer environments
Topic 2: HP Printing Value Proposition- Differentiators and Competitive Positioning
  • 1. Security features
  • 2. Productivity benefits
  • 3. Cost efficiency and ROI
  • 4. Sustainability initiatives
Topic 3: HP Printing Portfolio Knowledge- HP LaserJet Portfolio
  • 1. Enterprise printers and MFPs
  • 2. Business printing solutions
- HP PageWide Portfolio
  • 1. Inkjet business printing technologies
  • 2. PageWide value propositions
Topic 4: Industry Trends and Business Drivers- Market Trends
  • 1. Digital transformation
  • 2. Security and compliance requirements
  • 3. Hybrid work environments
  • 4. Environmental sustainability
Topic 5: Printing Solutions and Services- Workflow and Document Solutions
  • 1. HP Secure Print solutions
  • 2. Capture and route solutions
  • 3. Managed Print Services
  • 4. HP Roam for Business
Topic 6: Sales Skills and Objection Handling- Consultative Selling
  • 1. Competitive replacement opportunities
  • 2. Discovery and qualification
  • 3. Handling customer objections
  • 4. Positioning HP solutions

HP Selling HP Printing Hardware 2020 Sample Questions:

1. A large Insurance company needs to address their security compliance requirements and proactively identify security gaps in their fleet of printers. The chief technology officer said the company needs recommendations on how they can reduce their risk and improve compliance. Which HP service meets these requirements and offers a hands-on demonstration of how the company can check up to 30 covered security controls?

A) HP Print Security Advisory & Retainer Service
B) HPWebJetadmin
C) HP JetAdvantage Security Manager
D) HP Baseline Security Assessment


2. A new customer is considering a refresh of the company's printers and supplies. What question should you ask of the person in charge of printers and supplies?

A) How much energy do your current printers consume and what are your energy goals?
B) What kind of security policy does the company have in place and are you meeting your targets?
C) How many employees are currently working from public places?
D) How important is access to mobile printing capabilities?


3. A large SMB customer considering an upgrade tells you that the company considers laser printers to be for businesses and inkjet printers to be tor home offices. How should you respond? (Select two.)

A) Today's businesses can use HP ScanJet document capture solutions to transform piles of paper into streamlined digital workflows.
B) HP LaserJet printers deliver leading laser performance, print-shop-quality color documents, and the best value for color printing.
C) HP PageWide is different from typical home printers because it leverages industrial technology.
D) Businesses of any size can use the stapling and finishing options available on select HP PageWide models.
E) With HP FutureSmart firmware 3.7 and later, customers can upgrade their existing printers with the latest features.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: C,D

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