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SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Project Delivery and Implementation | 15% | - Performance and scalability - Solution deployment and operations - Implementation lifecycle and planning |
| Integration and Extensibility | 25% | - Data flow and system connectivity - SAP Integration Suite - Extensibility options and best practices - SAP Business Technology Platform (BTP) integration |
| SAP Customer Experience Portfolio Overview | 20% | - SAP Marketing Cloud / Emarsys - SAP Customer Data Cloud - SAP Commerce Cloud - SAP Sales Cloud - SAP Service Cloud |
| Customer Data and Governance | 15% | - Customer data management and identity - Compliance and data privacy - Data analytics and insights |
| Intelligent Enterprise and Innovation | 10% | - AI and automation in CX solutions - Emerging technologies and roadmap |
| Solution Architecture Fundamentals | 15% | - Architecture principles and methodologies - Customer Experience strategy and design |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
1. You are implementing a Design to Operate end-to-end process for new products.
Which are valid substages in the business process?
Note: There are 3 correct answers to this question.
A) Manufacture
B) Deliver
C) Plan
D) Sell
E) Source
2. What are some SAP recommended guiding principles to achieve clean core operations?
Note: There are 3 correct answers to this question.
A) Define roles and responsibilities as part of a process transformation office.
B) Establish regular housekeeping tasks and procedures.
C) Establish release management.
D) Establish an organizational structure, technical foundation, and transformation methodology for clean core.
E) Integrate clean core practices in the end-to-end value process chain.
3. You are about to perform a deployment in SAP Commerce Cloud Portal.
Before proceeding, which elements must you set values for?
Note: There are 3 correct answers to this question.
A) Target Environment
B) Source Data
C) Deployment Mode
D) Restore Mode
E) Platform Update Mode
4. What types of technology is SAP Marketing Cloud based on for integrations?
Note: There are 2 correct answers to this question.
A) SLT
B) OData
C) RFC
D) SOAP
5. Which of the following suite qualities is supported by SAP Master Data Integration?
A) End-to-end business blueprints
B) Aligned domain models
C) Coordinated lifecycle management
D) Embedded and cross-product analytics
Solutions:
| Question # 1 Answer: A,C,D | Question # 2 Answer: A,C,D | Question # 3 Answer: A,C,E | Question # 4 Answer: B,D | Question # 5 Answer: B |






