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Microsoft AB-620 Exam Syllabus Topics:

Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions:

1. A company has agents in Copilot Studio.
The company needs to prevent the agents from using disallowed connectors and insecure data flows. Administrators must be able to enforce the governance controls to prevent and report violations.
You need to enforce governance controls for agents.
What should you do?

A) Configure Application Insights to collect runtime telemetry.
B) Configure data policies.
C) Review agent analytics to detect risky connector usage.
D) Review security FAQs to understand default protections.

2. A company is building an agent topic in Copilot Studio.
The topic must meet the following requirements:
- Collect structured user input in a single step.
- Store the submitted values for use later in the conversation.
You need to configure the topic based on the requirements.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A) Add an Ask with Adaptive Card node to the topic.
B) Add input fields to the card and include an Action.Submit button.
C) Use the latest Adaptive Card schema version in all channels to ensure full feature support.
D) Use Action.Execute for the button so the card can run commands across channels.
E) Paste the card JSON into a Message node to collect the user's response.

3. A company is configuring generative answers for an agent in Copilot Studio agent.
The agent must use Azure AI Search to retrieve enterprise content, and all responses must be generated by a Microsoft Foundry model.
The agent sometimes generates answers that are not grounded in Azure AI Search content. The company requires that the agent only generate responses when relevant indexed content is retrieved.
You need to configure the agent so that its generative answer behavior meets the organization's requirements.
What should you do?

A) Enable conversational boosting and select a Foundry-approved model.
B) Use Azure AI Search as a tailback source and enable answer expansion.
C) Enable citations and configure a public model endpoint.
D) Require grounding for generative answers and use Azure AI Search as the retrieval source.
E) Upload documents into the agent and disable fallback responses.

4. Drag and Drop Question
A team has deployed an agent in Copilot Studio and needs to evaluate whether the agent is meeting its intended goals before expanding usage to a broader audience.
The team must evaluate agent performance using a structured and repeatable approach that produces actionable insights.
You need to select and apply an appropriate evaluation method by performing the required actions in the correct order.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

5. A solution architect is implementing a governance process for an agent developed in Copilot Studio. Before the agent is moved to production, the organization requires a standardized validation process to ensure that updates to the underlying knowledge base do not cause regressions in response accuracy.
The validation process must satisfy the following technical criteria:
- Consistency: Execute a fixed library of test cases containing
specific user prompts.
- Grounding: Measure the quality of the generated output against a
verified "golden" response.
- Comparison: Provide a performance delta between the current version
and previous test runs.
You need to choose an evaluation method that meets the requirements.
What should you use?

A) Publish the agent and use channel usage metrics as the primary evaluation method.
B) Enable Conversation Transcripts in Analytics and perform a keyword search to identify if the agent uses the correct knowledge sources.
C) Use a predefined test set and compare results against expected outcomes across runs.
D) Use the Test your agent pane to manually enter questions and verify that the correct topic or action triggers for each turn.

Solutions: