Specialist Salesforce Certified Nonprofit Cloud Consultant (NPC) Exam questions

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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit is migrating from a legacy donor management database. The database has donor contact information, donation history, and payment information. How should the consultant load the data from the database using a single file to create the related records?

A) Data Import Wizard
B) Data Loader
C) Workbench
D) NPSP Data Importer

2. An organization wants to track the giving history and life milestones of donors. The organization's staff must be notified when a donor attends an activity, so they can reach out immediately. Which Nonprofit Cloud for Fundraising feature should the organization use?

A) Timeline
B) Recency, Frequency, and Monetary Value (RFM) Scoring
C) Donor Profile

3. A nonprofit organization uses direct mail as one of its communication channels and wants to track mailing and seasonal addresses for its donors. What should be included in the solution?

A) Multiple custom Address fields
B) Multiple Contact Point Address records
C) Multiple Person Account records

4. A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product. Where are two places the system admin should look for release notes on the product? (Choose
2)

A) The Salesforce Trust website.
B) The Nonprofit Hub group in the Trailblazer Community.
C) The product's GitHub repository release page.
D) The Nonprofit Cloud release announcement group in the Trailblazer Community.

5. A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?

A) B2B Marketing Analytics
B) Insights Platform Data Integrity
C) Salesforce Reports
D) NPSP Advanced Mapping

Solutions: