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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya IP Office Platform and Security Administration | 20% | - Platform architecture and components - User and extension configuration - Security settings and policies - System administration and management |
| System Status, Troubleshooting and Alarm Management | 20% | - Alarm identification and resolution - Fault isolation and troubleshooting - Issue escalation procedures - Performance monitoring |
| Call Flow Configuration and System Monitoring | 20% | - Voicemail and UCM configuration - Call behavior analysis - System monitoring tools - Call routing and short codes |
| Integrated System Logging and Network Diagnostics | 20% | - Connectivity troubleshooting - System logging and analysis - Network and SIP diagnostics - SSA and Monitor tools usage |
| Data Backup, Restoration and System Upgrades | 20% | - Software and firmware upgrades - Configuration management - System recovery processes - Backup and restore procedures |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client's requirements, which level of deployment is required?
A) the Avaya IP Office™ Server Edition Select
B) the Avaya IP Office™ Server Edition
C) a Dual Active Voicemail Pro license
D) the Avaya IP Office™ Preferred Edition
2. Without the addition of an external sever, which two applications does the Unified Communication Module (UCM) support? (Choose two.)
A) Media Manager
B) Embedded Voicemail
C) one-X® Portal
D) Voicemail Pro
E) one-X® Communicator
3. Which statement about Manager used in conjunction with Server Edition is true?
A) It is not compatible with Server Edition, and you must use Web Manager to configure the system.
B) It can only be installed from the Admin DVD
C) It can be installed from either the Admin DVD or Web Manager (https://<server IP address>:7070)
D) It can be installed from either the Admin DVD or Web Control (https://<server IP address>:7071)
4. Where is the TCP Streaming Tool located?
A) In the Web Manager Application
B) In the Manager Application
C) In the Monitor Application
D) In the System Status Application (SSA)
5. A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office 500 V2 system.
What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?
A) 40
B) 30
C) 20
D) 25
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |






