Specialist Salesforce Certified Marketing Cloud Account Engagement Specialist Exam questions
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Salesforce MC-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Lead Management | 24% | - Explain the components and use cases of an automation rule - Define the capabilities of page actions - Identify the capabilities and use cases of custom redirects - Define the capabilities of a segmentation rule - Explain what a Score measures and how scoring is managed - Define the capabilities of a completion action - Distinguish between the capabilities of, use cases for, and how to create different types of lists - Explain what a Grade measures and how grading is managed |
| Visitors and Prospects | 8% | - Describe the relationship between visitors and prospects - Apply the appropriate plan of action using Prospect Audits given a scenario |
| Account Engagement Forms, Form Handlers and Landing Pages | 20% | - Identify the capabilities, use cases and interpret metrics of Account Engagement forms given a scenario - Identify the capabilities, use cases and interpret reporting metrics for landing pages |
| Engagement Studio | 17% | - Distinguish between the components of an Engagement Program - Explain Engagement Program structure and capabilities |
| Administration | 11% | - Describe the capabilities of the Account Engagement Recycle Bin - Explain the relationship between Account Engagement and Salesforce - Illustrate how to create, edit, and map fields |
| Email Marketing | 20% | - Identify the capabilities and use cases for email given a scenario - Distinguish between the metrics collected in Account Engagement email reporting - Distinguish between an Email and an Email Template |
Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:
Question 1
Which two considerations should be kept in mind when using completion actions for list emails? Choose 2 answers
A. Completion actions based on link clicks do not trigger on unsubscribe links or email preference page clicks.
B. Completion actions based on email link clicks only execute once per prospect.
C. Completion actions based on image file downloads only execute once per day.
D. Completion actions based on email opens will retroactively apply if added after the email send.
Question 2
What is an automation rule?
A. A rule that automatically sends an email to all prospects in a list.
B. A rule that automatically applies an action to a prospect based on whether they match set criteria.
C. A rule that automatically creates a list of prospects based on their behavior.
D. A rule that automatically creates a new prospect record when a lead is added to Salesforce.
Question 3
A client wants to submit data to Marketing Cloud Account Engagement as well as their own database. What do you recommend they use?
A. Marketing Cloud Account Engagement form handlers
B. Data.com connector
C. Marketing Cloud Account Engagement API
D. This is not possible
E. A third party tool
Question 4
Which two requirements must be met in order to have both e Lead end a Contact field sync with the same Marketing Cloud Account Engagement prospect field? Choose 2 answers
A. The Lead and Contact fields must have the same API name.
B. The Lead and Contact fields must have the same Salesforce field label.
C. The Marketing Cloud Account Engagement field must be mapped to the Salesforce field.
D. The Marketing Cloud Account Engagement field must be a drop-down field.
Question 5
What user role must a Marketing Cloud Account Engagement user have in order to verify the Salesforce connector?
A. Administrator
B. Sales
C. Marketing
D. Sales manager
Solutions:
| Question 1 Answer: B,D | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A,C | Question 5 Answer: A |






